Account & Data Deletion

Last updated: 17 Aug 2026

You can request permanent deletion of your Novaread account and all associated data at any time. Once deletion is complete, your account and everything linked to it will be permanently removed from our systems and cannot be recovered.

What gets deleted

When your account is deleted, the following is permanently removed:

  • Your parent account, email address and login credentials.
  • All child profiles, nicknames and any date-of-birth information you entered.
  • All reading logs, minutes, XP, streaks, levels and notes.
  • All earned stickers, certificates, rewards and quest/honour board memberships.
  • Any saved settings, themes and preferences.

Your account and all associated data will be deleted. This action is irreversible.

How to delete your account

The quickest way is directly in the app: open Settings > Account > Delete Account and confirm. This removes your data immediately.

Alternatively, you can request deletion by email:

  1. Send an email to novareaduk@gmail.com from the email address registered to your Novaread account.
  2. Use the subject line "Account & Data Deletion Request".
  3. Include the name on the account so we can locate it quickly.
  4. We will confirm your identity, process the deletion, and reply to confirm once it is complete (usually within 7 days).
Email novareaduk@gmail.com

Subscriptions & billing

Deleting your Novaread account does not automatically cancel an active subscription. Please cancel your subscription first via your Apple ID, Google Play or Stripe account settings to avoid future charges, then request account deletion.

Contact us

For any questions about account or data deletion, contact us at:

  • Email: novareaduk@gmail.com
  • Website: novaread.co.uk